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CitizenB1Contributor I

why no version number in my software ipdate section

I feel despite my update reporting I have the most recent version, do not. I could confirm this but my update section doesn’t tell me what version is running nor is there a confirmation doc that confirm was installed on my updated app. Other users are showing a complete page I don’t have with EQ, truetone and other system related tweaks.

Daz_WrightContributor I

Managing different rooms on iOS

Does anyone have any idea how you manage different rooms on iOS now? The Sonos app, on my iPad defaults to the first alphabetical device but then refuses to switch to a group playing on another device. It works ok on Android. I say it works ok, it’s a stupid number of button presses but I can do it.I’ve no idea why it would always have to default to devices alphabetically, rather than the last device used as it used to, but it seems strange you can’t access other devices that are playing.I press the device button, get a list of devices, uncheck the one I don’t want, check the one I do want, press apply and it returns to the one I don’t want.

philradnorContributor I

Controllers and Music services

NAS

I’ve invested thousands of pounds in my music collection I can no longer access it from my NAS. Why is this?

YellowTexasContributor I

Controllers and Music services

New will not add to queue

Can you not add music to the end of the queue in the new app? WTH! I like to queue up albums to listen to, but my only choice is to replace the queue. Im on IOS, using Apple music. Hope this is remedied soon. Otherwise I like the interface, but this for me is a big whiff.

SEB138Contributor I

can't access Sonos on mobile since last update

Hi since the last Sonos update when I access the app on my Oppo A9 2020 mobile I just get a black screen with Sonos written in white and it won't go any further and then crashes really disappointed in this after investigating heavily in the system now having second thoughts about buying an arc and the new 300Any help would be appreciated Many thanks

Room settings iPhone misingContributor I

NAS or library removed from the new app???

It seems that the ability to play from a local library or a NAS server has been removed in the new app.This has major consequences for us who play music in an Odd Fellow lodge that we ourselves have recorded and own.This means that sonos is now completely useless to us.It is a significant deterioration and means that we can no longer can use sonos at all, and must find a new alternative.

LoffeNZContributor I

General feedback and conversation

newest app update

When will you replace this beta application full of bugs you have send out? it is slow, no logic at all in the interface, looks like something made by a preschool kid.it can’t be on purpose you have released it? /Lars

CDT1971Contributor I

Artist

Playing Artist/top tracks... Have to play one by one. What happened to the options play the list or random play?

J123456Trending Lyricist I

Trueplay official list of up to date supported devices

Can someone tell me where to find an official up to date list of Iphones that support Trueplay that a SONOS or IOS update has not broken.Also if anyone in the community has an older iphone that trueplay still works on id appreciate it if you could comment your model and IOS version here. FWIW I used to use an iphone 7 but its no longer supported so im forced to buy a new 1. I was bidding on an iphone 12 but was told a Sonos app update broke Trueplay on this device so i backed out. I recently bought in ceiling speakers and kinda pissed of not being able to tune them :(

Jk1309Contributor I

Deezer functionality reduced

The latest app upgrade REDUCED functionality of Deezer. I can no longer play all Top Tracks of an artist consecutively. They will only play one by one. Please can you fix this?

GwenddoleuEnthusiast I

Controllers and Music services

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

jorwinContributor I

Controllers and Music services

Alternative to Sonos

I sent this to the Sonos CEO email, as this seems to be the only support option available. My main point is to find a solution on the bad situation I find myself in, with the non-functioning new app.Anyone else, if not the CEO, is welcome to give their suggestions and comments, that may help me on the way. Thanks. “Dear Sonos,You have done something completely absurd, as you are aware of, by killing off a functioning app and replacing it with one that has close to no functions - a work in progress, at best, or a disaster of an app, when speaking realistically.After some years without Sonos for my part, since you decided to kill off all older devices, threatening that if I didn't replace them with new ones I would be at risk of you sending out software updates at any time that would render my system useless, I decided to give you a chance again, ordering a Port.The day after receiving this new device, before I had even managed to connect it and start using it, came this infamous app upd

CitizenB1Contributor I

why no version number in my software ipdate section

I feel despite my update reporting I have the most recent version, do not. I could confirm this but my update section doesn’t tell me what version is running nor is there a confirmation doc that confirm was installed on my updated app. Other users are showing a complete page I don’t have with EQ, truetone and other system related tweaks.

Daz_WrightContributor I

Managing different rooms on iOS

Does anyone have any idea how you manage different rooms on iOS now? The Sonos app, on my iPad defaults to the first alphabetical device but then refuses to switch to a group playing on another device. It works ok on Android. I say it works ok, it’s a stupid number of button presses but I can do it.I’ve no idea why it would always have to default to devices alphabetically, rather than the last device used as it used to, but it seems strange you can’t access other devices that are playing.I press the device button, get a list of devices, uncheck the one I don’t want, check the one I do want, press apply and it returns to the one I don’t want.

Corry PSonos Staff

General feedback and conversation

Your feedback on the new Sonos App

Hi EveryoneWe moderators of the community - @Corry P, @Jamie A & @Sotiris C. - wanted to take an opportunity to explain some of what is currently happening on the community.First of all, we value all the feedback you are providing about the new Sonos App. We hear you. Feedback is coming in fast and thick, however - for understandable reasons - and to be frank, we are having trouble just keeping up with it all. For this reason, some topics that have not yet been replied to will go unanswered. We will, however, do our best to amalgamate some of these separate threads into bigger, related threads (such as one big thread for Alarm complaints and another for Queue Management) to be answered en-mass. The threads that are feedback on other aspects of the new app will be merged with this post.Threads that describe issues such as missing rooms and app crashes (those that are not just feedback, in other words) will be answered, as will threads not relating to the new app in anyway, but these

philradnorContributor I

Controllers and Music services

NAS

I’ve invested thousands of pounds in my music collection I can no longer access it from my NAS. Why is this?

Marco.BSonos Staff

The new Sonos Mobile App & Web AppNews

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen. Home ScreenThe new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation. The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app. 100+ streaming services, one Home screenThe redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming expe

YellowTexasContributor I

Controllers and Music services

New will not add to queue

Can you not add music to the end of the queue in the new app? WTH! I like to queue up albums to listen to, but my only choice is to replace the queue. Im on IOS, using Apple music. Hope this is remedied soon. Otherwise I like the interface, but this for me is a big whiff.

SEB138Contributor I

can't access Sonos on mobile since last update

Hi since the last Sonos update when I access the app on my Oppo A9 2020 mobile I just get a black screen with Sonos written in white and it won't go any further and then crashes really disappointed in this after investigating heavily in the system now having second thoughts about buying an arc and the new 300Any help would be appreciated Many thanks

Room settings iPhone misingContributor I

NAS or library removed from the new app???

It seems that the ability to play from a local library or a NAS server has been removed in the new app.This has major consequences for us who play music in an Odd Fellow lodge that we ourselves have recorded and own.This means that sonos is now completely useless to us.It is a significant deterioration and means that we can no longer can use sonos at all, and must find a new alternative.

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