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controlavMaestro

Controllers and Music services

Why did you delete the Desktop apps?

LeckerContributor I

about your system

I’ve recently done an update..in the about your system section the playbar,both play 1’s and sub are showing but the signal boost isn’t?..it used to show before..any suggestions?..

MarshallFContributor I

Portable speakers

Roam Sl won’t connect after upgrade

Just loaded the new app. Speakers and Port work but Roam SL cannot connect. “Unable to connect. Try again later”. The roam shows up and I connect and Apply, but that’s all folks. No connection.

TracyskinnerContributor I

New App linking speakers

I’ve eventually got my old phone to install the app (iPhone 14 won't) but when I link my speakers in different rooms there is a lag, sometimes I get I can not connect. I have even had speakers playing but as they are not showing in the app as connected I cannot control volume by app. And trying to change music and pick a different playlist seems a lottery. Even replaying a song seems to cause the system to go into melt down and speakers disconnect. Anyone else experiencing these issues?

SaraCGContributor I

CBC Radio & Music no longer working after Sonos app after update

I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.I’ve uninstalled this in my connected services and re-installed it, but that did nothing. I checked another radio station (NRK) and that seems to be working fine. This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

paul.gloverContributor I

Play one registration after factory reset

After factory reset I can’t re-register my play ones to my account

Eduard ToseContributor I

Sonos Beam gen 2 iddle

My beam gen 2 stopped working, just shows the white LED blinking, no matter if I unplug and plug again. Buttons don’t react either. I cannot see it in my Sonos app, nor via airplay. It’s just 1,5 years old

jorwinContributor I

Controllers and Music services

Alternative to Sonos

I sent this to the Sonos CEO email, as this seems to be the only support option available. My main point is to find a solution on the bad situation I find myself in, with the non-functioning new app.Anyone else, if not the CEO, is welcome to give their suggestions and comments, that may help me on the way. Thanks. “Dear Sonos,You have done something completely absurd, as you are aware of, by killing off a functioning app and replacing it with one that has close to no functions - a work in progress, at best, or a disaster of an app, when speaking realistically.After some years without Sonos for my part, since you decided to kill off all older devices, threatening that if I didn't replace them with new ones I would be at risk of you sending out software updates at any time that would render my system useless, I decided to give you a chance again, ordering a Port.The day after receiving this new device, before I had even managed to connect it and start using it, came this infamous app upd

Applepie.packagingContributor I

revert to version 16.1

Hi everyone Unfortunately, I updated to the newest Sonos version 80. Eventhougt I read all the bad reviews and therefore disabled auto updates. Stupid I am, I manually then installed the update by accident 🤦🏼‍♂️). Whatever, is there any way to downgrade to v16.1 again? I don‘t like the appearance at all, everything seems buggy, symfonisk doesn‘t work properly, alarms can‘t be shut off, equalizer is hidden, I don‘t see percentage of volume… just everything is a mess to me. Is there maybe a ‚testflight‘ version of the old version I could use again? Or any other possibility? I have an old iPhone backup from about a month.. if there is no possibility to revert back I have to swallow the pill, restore the backup even I will lose some data but at least having a proper app again. I don‘t understand why sonos is releasing such a buggy app :-( thanks for your help! ❤️

mattagcContributor I

System Unusable in App, (potentially before the Update from Hell)

So, we’ve got a SONOS Playbar for 7-8 years now, and a Play:1 in the garage. It’s been working mostly flawlessly since we had it. We had a bit of issues with connectivity, but since plugging in the Playbar to ethernet and using SonosNET, it’s been pretty good. Queue a few days ago, when my wife went to play some music in the house after not using it for awhile. She had a new phone recently, too, so it had the latest update on it from recently being setup. It refused to play, and was only playing through the Play:1 in the garage. If we try and play anything to the Playbar by itself, we get the generic error message of “something went wrong”. The Playbar occasionally would even disappear for a moment or two from the app. It does not seem to matter from where I’m playing, iTunes Library, Music, Amazon, Sonos, etc. I started to look at it, and my phone had the same issues, even though I was still using the older version of the app. The same happens after the update to the new version (whic

BradcarmanContributor I

Portable speakers

Sonos Setup Not Working

Here‘s what happening:I choose setup new speaker I choose the Roam SL It says „There was a problem setting your Sonos Roam SL…Let‘s try something else“ Click Continue To continue, let‘s connect your movable device to the temporary network… I click Join Next your Sonos will play a chime… I click continue It plays a sound Says finalizing connection… “We‘re having trouble finalizing the connection to your Sonos Roam SL I click Try Again it fails again „We couldn‘t verify the audio passcode“6 I try then the PIN number This also fails „There was a problem during setup“ I‘ve tried restarting my device, I‘ve tried on both my iPad and my iPhone. Is this speaker just broken? What else can I try?

controlavMaestro

Controllers and Music services

Why did you delete the Desktop apps?

LeckerContributor I

about your system

I’ve recently done an update..in the about your system section the playbar,both play 1’s and sub are showing but the signal boost isn’t?..it used to show before..any suggestions?..

MarshallFContributor I

Portable speakers

Roam Sl won’t connect after upgrade

Just loaded the new app. Speakers and Port work but Roam SL cannot connect. “Unable to connect. Try again later”. The roam shows up and I connect and Apply, but that’s all folks. No connection.

Hunter22Contributor I

sonos one 2ndgen wont connect to account

My Sonos one will not connect to account when finalizing set-up it chimes turns the green and white light on top then states cannot connect to account, anybody else had this issue?

TracyskinnerContributor I

New App linking speakers

I’ve eventually got my old phone to install the app (iPhone 14 won't) but when I link my speakers in different rooms there is a lag, sometimes I get I can not connect. I have even had speakers playing but as they are not showing in the app as connected I cannot control volume by app. And trying to change music and pick a different playlist seems a lottery. Even replaying a song seems to cause the system to go into melt down and speakers disconnect. Anyone else experiencing these issues?

SaraCGContributor I

CBC Radio & Music no longer working after Sonos app after update

I have CBC Radio & Music in my connected services on the Sonos app. After the app update yesterday it stopped working.I’ve uninstalled this in my connected services and re-installed it, but that did nothing. I checked another radio station (NRK) and that seems to be working fine. This is what the app shows when I select my CBC station to play. After selecting “Play” it just spins.

paul.gloverContributor I

Play one registration after factory reset

After factory reset I can’t re-register my play ones to my account

Keith NSonos Staff

Controllers and Music services

The New Sonos App and Future Feature Updates

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs. Available now To access these changes, check for updates in the iOS / Android app store to download the latest versio

Eduard ToseContributor I

Sonos Beam gen 2 iddle

My beam gen 2 stopped working, just shows the white LED blinking, no matter if I unplug and plug again. Buttons don’t react either. I cannot see it in my Sonos app, nor via airplay. It’s just 1,5 years old

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