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Robert_164Avid Contributor I

Controllers and Music services

the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

Sonos, why would you release an app upgrade with so many problems!? Where are my playlists? They're gone! Where are my alarms? I can no longer edit or save the queue! Where are my albums? I can't change the home interface! I can delete some of the things you guys added automatically but there's nowhere I can see to add anything. What a mess!Don't you guys check your work? I've been reading some other letters and there are many more problems.SONOS PLEASE FIX THIS ASAP

FILIBAOContributor I

Controllers and Music services

Trueplay does’t work on the new app

The app stucks on trueplay re-optimization, i moved my components and i need to re-optimize the system

SimonBissonContributor I

Controllers and Music services

No access to Subsonic with the new app?

I don’t seem to be able to see my currently configured Subsonic server from the new app.Will there be a way to connect to home libraries and media servers as normal? Plex is working at least.

TyRobContributor I

app issues

I have two amps set up on my system.One powering ceiling speakers for my garage. One powering my outdoor speakers. How do I choose what ones I want to use and when and what I want played on them. Any time I log onto my app. It just randomly picks one of the amps. So.etimes it's the one I want sometimes not. Tylet

Howie13Contributor I

unable to join local network

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work

nats1momContributor I

Sonos new app screen on Android is grey

Okay, All my Music Library, Podcast, recently played info is GREY, not showing on my phone app.

SATURNOContributor I

Is it just me, or is there no way to set alarms in the new app?

I always use my Sonos one as a alarm to get up in the morning, it’s the only reason I bought the thing. And I absolutely hate that they removed alarms in the new app. Please bring them back as soon as possible.

ForrestChromatic Producer I

Adding new Sonos One throws everything off

I have an existing Sonos setup with 4 speakers that is working fine. I had another Sonos One in my closet that I wanted to bring out. I factory-reset the device, went through 4 attempts to join it to my network (all failed).Worse, the app on my Mac is now all wonked out. Even resetting it doesn’t work.My controller is on iOS and it is the updated Sonos app. The other app is on MacOS Monterey. I rebooted my iPhone, rebooted the Sonos One, no luck.All I did was try to add a Sonos One speaker to an existing setup. This error condition should not throw everything into disarray like this.I’m a bit frustrated as this is not the only time I’ve experienced trouble like this. Can anyone shed some light on how I can fix this and/or why this happens? Thanks!

Re-ripped music, how to update playlists?

A long time ago I ripped all my CDs in a less desirable format (that still played in Sonos). Now I am re-ripping them in a better format with a higher quality setting. The artist, album, and song titles are still the same. But the file names are different. Is there any way to bulk update my existing playlists or do I have to manually delete and then add every song again?

Edgie70Avid Contributor III

Controllers and Music services

trueplay missing

Hi everyone, just updated to the new app , I've noticed the Trueplay toggle is now missing, before I updated it was there under settings but now it's gone , I am using an android phone and always had the toggle but unfortunately it's now gone , or is it hidden??? Thanks

Robert_164Avid Contributor I

Controllers and Music services

the new Sonos ios app update is TERRIBLE! DO NOT UPDATE!

Sonos, why would you release an app upgrade with so many problems!? Where are my playlists? They're gone! Where are my alarms? I can no longer edit or save the queue! Where are my albums? I can't change the home interface! I can delete some of the things you guys added automatically but there's nowhere I can see to add anything. What a mess!Don't you guys check your work? I've been reading some other letters and there are many more problems.SONOS PLEASE FIX THIS ASAP

FILIBAOContributor I

Controllers and Music services

Trueplay does’t work on the new app

The app stucks on trueplay re-optimization, i moved my components and i need to re-optimize the system

Rip TornContributor I

Controllers and Music services

New SONOS App - Adding to queue

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

Marco.BSonos Staff

The new Sonos Mobile App & Web AppNews

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen. Home ScreenThe new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation. The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app. 100+ streaming services, one Home screenThe redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming expe

SimonBissonContributor I

Controllers and Music services

No access to Subsonic with the new app?

I don’t seem to be able to see my currently configured Subsonic server from the new app.Will there be a way to connect to home libraries and media servers as normal? Plex is working at least.

Arnaud FelixContributor I

Controllers and Music services

Nouvelle application, où se trouve le parametrage des alarmes ?

Depuis la nouvelle application, je ne trouve plus je paramétrage des alarmes. Quelqu'un aurait une idées ?

TyRobContributor I

app issues

I have two amps set up on my system.One powering ceiling speakers for my garage. One powering my outdoor speakers. How do I choose what ones I want to use and when and what I want played on them. Any time I log onto my app. It just randomly picks one of the amps. So.etimes it's the one I want sometimes not. Tylet

Majo133Enthusiast II

Controllers and Music services

TruePlay simply does not work in the new App

I tried to TruePlay Arc / Sub / Ones but the tuning is simply stuck on “Continue” step.I’ve updated to the latest version 80.00.04. @Corry P do u guys are aware of this?

Howie13Contributor I

unable to join local network

How do I fix “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app.”I open the settings and local network is already ticked, I have turned it off and on again I have deleted the app and nothing seems to work

AmorFatiContributor I

General feedback and conversation

Class Action Lawsuit re New USELESS App Class Action Lawsuit

Whomever is interested in joining a class action lawsuit, kindly leave your name and email address.

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